Our Delivery Policy
| Quick delivery: We aim to despatch and deliver your order to you as quickly as possible.Delivery Method and Labelling: Your selections will be delivered to your door via Courier or if an international delivery via New Zealand Post International Air.No Signature Required: All deliveries will not require a signature unless specifically stated by you. Despatch Notification: We will notify you by email when your order has been despatched.Delivery Times: We aim to deliver within 7 days if your item is in stock. All back orders will be delivered within 21 days unless personally notified. |
Returns Policy
| We do not provide a refund if you have changed your mind about a particular purchase so we ask that you choose carefully. If goods are proven faulty, we will provide a replacement free of charge under the Consumer Guarantees Act. |
No tolerance policy regarding Fraud
| We will report credit card fraud to the relevant authorities of any attempted fraudulent order. Credit Card fraud in particular is a crime that is being committed daily over the internet. |
Overseas Orders
| We will only accept overseas orders from Australia, United Kingdom, Canada and the USA. This is to ensure that we are both protected from credit card fraud. |